Shipping & Returns
SHIPPING & RETURNS
Questions about your order? Email hello@sageandveda.com and we will get back to you within one business day.
SHIPPING
Processing
Orders are processed within 2 business days. During peak periods this may extend to 3 business days. You will receive a shipping confirmation with a tracking number once your order has left our fulfilment centre.
Free shipping on orders $75 and above. Calculated automatically at checkout.
Delivery Options
Standard: 3–5 business days Expedited: 1–2 business days
Delivery estimates are provided by the carrier and may vary by location. We currently ship within the United States only.
RETURNS
We accept returns on unopened products within 30 days of delivery. Original shipping costs are non-refundable.
To start a return
Email hello@sageandveda.com with your order number and subject line "return help." Once confirmed, you have 14 days to ship the item back to our fulfilment centre.
Return conditions
Product must be unopened and in its original packaging. Purchased directly from sageandveda.com. Return request submitted within 30 days of delivery. Products purchased from retail partners must be returned to the original place of purchase.
EXCHANGES
Email hello@sageandveda.com with your order number and the product you would like instead. We will guide you through the process.
ORDER CANCELLATIONS
Email hello@sageandveda.com as soon as possible after placing your order. If your order has not yet been fulfilled, we will cancel it. Once shipped, the standard return process applies.
ADDRESS CHANGES
Contact us immediately after placing your order at hello@sageandveda.com. Address changes cannot be made once an order has shipped.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, email hello@sageandveda.com within 7 days of receipt with your order number, photos of the damaged product or packaging, and a brief description of the issue. We will resolve it by replacement or refund.
If your product has a defect or formulation issue, email hello@sageandveda.com with your order number in the subject line. We are always here to help.
STILL HAVE QUESTIONS?
Our team responds within one business day. hello@sageandveda.com