When will my order ship ?

Processing Time:

Orders are typically processed within 3-5 business days. Please note that processing times may be slightly longer during peak seasons.  

Shipping Options & Delivery Times:

We offer the following shipping options within the United States:

• Standard Shipping: 3-5 business days
• Expedited Shipping: 1-2 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight of your order and your shipping address. We may offer free shipping on orders over a certain amount; please check our website for current promotions.

Tracking Information:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website.  

Shipping Restrictions:

We currently ship to addresses within the United States. 

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact us,  so that our team can assist you.

Returns

Our Policy:

We want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, you may return it for a refund or exchange within 7 days of the delivery date.  

Refunds:

Refunds will be issued to the original payment method. Please allow 7-10 business days for the refund to appear in your account.

Exchanges:

If you would like to exchange your item for a different product, please contact us. 

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will gladly replace the item or issue a refund.  

Contact Us:

If you have any questions about our shipping and returns policy, please contact us at: hello@sageandveda.com